Shipping & Returns Policy

Last Updated: June 2026

Thank you for shopping with Global Medicare. We strive to provide a smooth and reliable shopping experience. Please review our Shipping and Returns Policy carefully before placing an order.

Shipping Policy

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• In case of delays due to high order volume or unforeseen circumstances, customers will be notified via email or phone.

Shipping Time

• Standard delivery within India typically takes 3–7 business days.
• Delivery times may vary depending on the destination, courier availability, and external factors beyond our control.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.
• Free shipping promotions may be offered from time to time.

Order Tracking

• Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable).

Delivery Issues

• Customers are responsible for providing accurate shipping information.
• Global Medicare is not responsible for delays or failed deliveries resulting from incorrect address details provided by the customer.

Returns Policy

7-Day Return Window

We offer a 7-day return policy from the date of delivery.

To be eligible for a return:

• The return request must be submitted within 7 days of receiving the product.
• The item must be unused, unopened, and in its original packaging.
• The product must be in resalable condition.
• Proof of purchase or order confirmation must be provided.

Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned:

• Opened or used healthcare products
• Medicines and pharmaceutical products
• Personal care items that have been opened or used
• Products damaged due to misuse or improper handling by the customer
• Clearance or final-sale items

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

• Order number
• Photos of the product and packaging
• Description of the issue

We will review the claim and arrange a replacement or refund where applicable.

Refunds

Refund Approval

Once the returned item is received and inspected, we will notify you regarding approval or rejection of your refund.

Refund Processing

• Approved refunds will be processed within 5–7 business days.
• Refunds will be issued to the original payment method used during purchase.
• Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

Return Shipping Costs

• If the return is due to our error (damaged, defective, or incorrect product), we will bear the return shipping cost.
• For all other eligible returns, return shipping charges may be deducted from the refund amount.

Contact Us

For shipping, return, or refund-related questions, please contact us:

Global Medicare

Email: info@globalmedicares.in

Website: https://globalmedicares.in

We are committed to resolving customer concerns promptly and fairly.